Information We Collect

To provide you with secure virtual numbers and SMS verification services, we collect information that you directly provide when registering, logging in, or interacting with our platform:

Account & Registration Data: When you create an account or sign up, we collect your Full Name, Email Address, and encrypted login credentials (passwords are securely hashed and never stored in plain text).
Service & Verification Data: Virtual phone numbers chosen, incoming SMS verification message contents, sender IDs, delivery timestamps, and API tokens.
Payment & Billing Information: Purchase history, subscription status, billing addresses, and payment transaction IDs. All payment card transactions are processed securely by certified PCI-DSS compliant payment gateways; we never store your full payment card details on our servers.
Technical & Security Data: IP addresses, browser types, operating systems, login timestamps, and secure session cookies used to authenticate your active login sessions and safeguard your account against unauthorized access.

How We Use Your Information

We use the collected information for the following legitimate business and service purposes:

Account Management: To create, authenticate, maintain, and secure your user account and profile settings.
Service Provision: To allocate virtual phone numbers, receive and display incoming SMS verification codes in real-time, and grant API access.
Security & Fraud Prevention: To monitor login attempts, verify account ownership, prevent brute-force attacks, and detect fraudulent or abusive activities.
Customer Communications: To send critical transaction receipts, password reset notifications, security alerts, and system status updates.
Customer Support: To troubleshoot issues, investigate technical discrepancies, and answer your inquiries.
Legal & Regulatory Compliance: To comply with applicable international telecommunications laws and regulatory obligations.

Account Security & Data Protection

We implement comprehensive technical, administrative, and physical security measures to protect your personal data:

SSL/TLS 256-bit encryption for all data transmitted during account registration, login, and active user sessions.
State-of-the-art cryptographic password hashing algorithms ensuring nobody, including our staff, can view your password.
Automated brute-force protection and rate limiting on login and authentication endpoints.
Restricted internal access to personal data governed by strict least-privilege principles and multi-factor authentication.

Data Sharing & Third Parties

We never sell, rent, monetize, or trade your personal information or account data. We only share necessary data with trusted service providers who assist us in operating our services (such as telecommunications carriers for routing SMS, PCI-compliant payment processors, and secure cloud hosting infrastructure). All partners are strictly bound by confidentiality and data processing agreements in compliance with global privacy standards (including GDPR).

Your Privacy Rights & Controls

Depending on your jurisdiction, you have the following rights regarding your personal information:

Access & Review: Access the personal data associated with your account, including your full name, email, and service history.
Rectification: Correct or update inaccurate or outdated profile information at any time.
Account & Data Deletion: Request the permanent deletion of your account and complete erasure of your personal data.
Data Portability: Request an export of your account data in a structured, commonly used format.
Withdraw Consent: Opt out of non-essential communications or revoke consent for optional processing.

Updates to This Policy

We may update this Privacy Policy periodically to reflect new features, account capabilities, or legal requirements. When changes are made, we will update the date at the bottom of this page. For significant updates, we may also notify you via your registered email address or through an announcement on the dashboard.